We were cleaning a carpet the other day in Las Cruces when I encountered a very common mistake. The homeowner Mrs. Collins was very upset because she had just cleaned her carpets only 3 months ago and the previous company didn’t fix the red stains in her daughters bedroom.
I took a closer look and noticed that the other carpet cleaning company had already tried using a heat transfer method with no success. In fact, they burned the carpet fibers thinking it just needed more time to work.
This is a very common mistake when you don’t test the stain. In this case their efforts had already tested the stain for me so I knew that method would not work. Instead, I took a different approach and used an oxidizer to remove the stain. I simply sprayed the affected carpet with my oxidizer and the red stain faded completely away within minutes.
Las Cruces Carpet Cleaning – FiberCare doesn’t take chances. Our motto is that we “inspect (test) to know what to expect.” Consumers should be weary of companies that don’t inspect. It’s a recipe for dissappointment and potentially dissaster when these individuals are invited into your home.
For more information about our company, please feel free to look us up on Google under Las Cruces Carpet Cleaning – FiberCare
On February 20, 2009 FiberCare Carpet Cleaning serviced a home in Horizon City (just outside El Paso, Texas) and this is what the homeowner (Chris) had to say about El Paso’s Best carpet cleaning service.
“After finally housebreaking a new puppy, we had several ‘training mistakes’ and general spots and stains from normal wear and tear. Not being from El Paso, I was not sure who to call or who to trust. Fiber Care received so much positive feedback and their money back guarantee made me willing to give them a try. Emilio cleaned my carpets and got them looking like new again. This company is everything they claim to be. They are very professional and efficient and the work speaks for itself! I highly recommend this company to anyone looking for professional carpet cleaning services.“
Who will You TRUST… See us clean this filthy carpet and bring it back to life! Seeing is BELIVING! …NO OTHER COMPANY IN EL PASO OFFERS YOU THIS TYPE OF PROOF.
We’ve all had this happen to us… We call a service company to come work on our roof or satelite dish and they come into our clean beautiful homes with dirty boots ALL covered in tar from their last job. I don’t have to describe what happens next… BUT you end up with a big problem on your clean carpets and in your home.
There is a light at the end of the tunnel. With a little patients, a white towel and and some volatile dry solvent you can remove the tar without damaging your carpet. So how do you do this???
Simply purchase some volatile dry solvent like “Goo Gone” and put some on a white towel (Do not be tempted to pour directly into the spot as this will drive the tar in deeper into your carpet). Take your white towel and begin working the tar spot in 8 different directions like an asterisk. You’ll notice the tar will begin to transfer from the carpet onto the towel. Once the area on your towel is saturated, turn the towel to a clean area, apply more solvent and continue cleaning. Simply keep working and turning the towel over the tar spot until the stain is gone. Be careful not to scrub the carpet hard as this can cause permanent damaga to your carpet fibers.
Once the tar spot is gone, place an oscillating fan over the are and allow to air dry. Be sure to open a window and allow the air to vent out.
If a shadow still exists, contact a professional carpet cleaner. The tar may have penetrated deep into the carpet pile near the backing which requires vacuum and rinsing to remove tar from below.
Hi. My name is Melissa White. I live here on Diamond Point Street (that’s on the west side of El Paso).
I just used FiberCare Carpet Cleaning for the first time and Oh My Goodness… I am just THRILLED and IMPRESSED.
I had no idea what color my grout was in my master bathroom because it had gotten so dark and dirty with film that now I finally know it’s actually a light brown or beigh and it’s BEAUTIFUL… They did such a fantastic job. They were so professional and explained to me how the buildup occurred, what products I was using that were wrong, that were stripping it so that other dirt and so forth could set into the tile and I had no idea. They explained to me that it is like teeth and how the enamel wears away on your teeth, etc… and that it’s the same thing on your tile.
I am just so thrilled. They cleaned it. It looks BRAND NEW! I also just found out that they also do couches and carpet. I have three cats as you can see I have one behind me here and a dog, and we really need to get all that fur out of everything. I’m also going to have them also do my carpets. I read other testimonials on the flyer or phamphlet that I got at my front door and other people said that “It was AMAZING what they have done for their carpets” and now I’m going to have them do my furniture too.
They are very personable, very professional and I HIGHLY RECOMMEND THEM! I own Melissa’s Gym and I’m going to pass out their flyers all over my facility because I know I have a lot of clients that are going to want them too. I’m also going to see if they’ll do my business as well. I’m sure they will maybe be able to do my business.
I’m just thrilled. I’ve never seen a company like this! I’ve used other companies, I’m not going to name them, but… that were very professional… but I’ve never seen a company this professional. It’s like they are not from El Paso… SO I’M REALLY IMPRESSED! I HIGHLY RECOMMEND THEM!
Also, be sure to visit FiberCare’s website at http://fibercare-elp.com where you can learn about the 6 costly mistakes consumers make everyday when hiring a carpet cleaner. You can also learn how to save thousands in unnecessary replacement costs on their special Carpet Care Secrets report .
Eric & Jody Price of the Kansas City Chief’s give their 100% Recommendation to anyone thinking of using FiberCare Carpet Cleaning in El Paso Texas. Mrs. Price describes her experience with FiberCare and their ability to remove stains from her white carpet. They recommend FiberCare Carpet Cleaning to anyone thinking of replacing their carpets.
Removing wax from your carpet is one of the easiest things to do, but seems to be one of the biggest mysteries.
The average El Paso homeowner will have little accidents here and there, but when we act fast enough, we can correct the problem almost every time. Here is what you need and what you should do:
One Steam Iron (Do Not fill With Water)
One White Towel
Here’s how to clean your carpet. Take the towel and soak it with water from the tap. Place the wet towel over the wax spot, then take your hot steam iron and place it directly over the wax. The wax will begin to melt in 10 to 30 seconds. Be sure to monitor the time so not to over do it. In approximately 30 seconds, pick up the iron and see what kind of progress you’ve made removing the wax. The heat causes the wax to rise into the wet towel keeps the iron from damaging your carpet. If you can still see or feel wax in the carpet, shift the towel so a clean area over the wax and replace the iron over the wax spot for another 30 seconds. Generally, this may require repeating these steps 2 or 3 times but the wax will all transfer into the towel.
If the carpet is a berber type then be sure to check the carpet in 20 seconds or less as olefin fibers have a much lower melting point than nylon and polyester. Be sure to keep the towel very wet when removing wax from an olefin carpet.
Another situation to remember, candle wax contains both wax and dye. The wax will transfer into the towel, but the dye may heat-set itself into the carpet fiber when it falls on the carpet. This situation may require performing a dye removal treatment to remove any dye that may remain on the carpet after the wax is gone.
This wax removal process only takes minutes and is extremely effective. Do it yourself and save hundred on carpet replacement and the need for a Professional Carpet Cleaner. Be careful not to burn yourself when handling a hot iron – think safety first.
You’ll Get “The Most Thorough Cleaning Ever; Or It’s FREE!”
Fortunately, there are still two El Paso Carpet Cleaners committed to delivering quality service to their clients.
They decided help the public when they heard from their clients that they kept getting ripped off. One client, Mrs. Garcia, recently said that she had called 4 other companies to clean her home before calling FiberCare Carpet Cleaning and had nothing but bad experiences. In fact the first company that came to her home “fuzzed out” the carpet in several areas of her 7000 square foot home and blamed it on the carpet. This technician then told Mrs. Garcia that her carpet was “beyond repair” and that she needed to replace her carpeting. In fact, she heard the same thing from next 3 companies that followed. Mrs Garcia also communicated that the companies all came in and all left within 3 hours. She has 2000 + square feet of carpeting in her home. That means a cleaner has to clean at approximately 750 square per hour. Maybe this is and acceptable pace in a commercial setting with lots of open area, but this is not possible in a residence. This is especially true when there are stains affecting the color.
How many corners did these companies cut? How many critical steps did they skip? How much effort did they really apply towards repairing the pet stains in the carpet? You have to wonder why the companies didn’t tell her up front that they couldn’t help her with the problems that initiated her call to begin with. Would it have made a difference in her decision to hire them?
So what do these two carpet cleaners do to help consumers? They decided the El Paso Carpet Cleaning market needed help. They committed to educating consumers about their carpets before any sale and they made it their personal mission to help homeowners learn how to properly clean and maintain their carpeting (and other flooring) in order to extend the life and value of their investment. Their phylosophy is that El Paso Carpet Cleaning should come with an iron-clad guarantee designed to protect the homeowner. This guarantee should be good for a minimum of 2 weeks in case there is a problem after the work is complete. The also decided that El Paso Carpet Cleaning companies should give consumers an opportunity to “test drive” their service “risk free” by offering consumers a free room of carpet cleaning. The felt that El Paso Carpet Cleaning should also give consumers an opportunity to test a companies skill level by removing a spot or part of a spot free of charge for the homeowner if this was the main reason the consumer called to have their carpets cleaned. Nothing is more disappointing than to discover a technician’s skill level after the job is done.
What a committment… no one has ever heard of such a service with such committment to consumers. Think about this the next time you need your carpets cleaned. Be sure to ask lots of questions and see if your carpet cleaner really knows his craft. Make sure they set some time asside to visit your home or the job site and go over your concerns with them. Don’t be affraid to ask them for a free sample of their work and to ask for a written guarantee. After all, any reputable company will be more than happy to do both.
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